Wyse R90LEW Uživatelský manuál stáhnout pdf (Strana 7)

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Remote User Support

Drastically reduce your support costs. Boost your user service.

At a glance features:

•Remote Shadowing / Control

•Non-PXE Boot Agent for Imaging across Wide Area Networks

From time to time your users will require the kind of “over-the-shoulder” support

that in the past could only be provided by physically visiting the desktop. With

Wyse Device Manager you can deliver such important one-to-one IT support in

a more efficient and cost effective manner than ever before, resulting in far

greater user-experience satisfaction scores without the support costs.

Subsequently your users will benefit from faster support response-to-resolution

times and will develop a greater appreciation of an IT support service that

features the ability to screen-share and take-over their desktops, rebooting their

thin clients in seconds and more firmly resolving the issues they may be facing

with their desktop or mobile thin clients.

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Wyse R90LEW Uživatelský manuál Strana 7